Before you start playing at xcom2, please take a moment to read and understand the following Terms & Conditions carefully. This document outlines your rights and responsibilities as an xcom2 platform user, as well as the policies we have in place to ensure a safe, fair, and enjoyable experience for all Malaysian players.
Xcom2's Terms & Conditions are built on six core principles that protect the interests of all parties – players and the platform alike – for a fair and transparent relationship.
Only individuals aged 21 and above who are residing in Malaysia are eligible to register as xcom2 members. Registration by minors is strictly prohibited, and any account found in violation of this requirement will be terminated immediately without prior notice.
You are fully responsible for keeping your xcom2 account password confidential. xcom2 will never ask for your password through any communication channel. Please contact us immediately if you suspect your account has been accessed without your authorisation.
All deposits and withdrawals on xcom2 are processed in Malaysian Ringgit (RM) via approved local payment methods – DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX Maybank2u. Foreign payment methods and currencies other than RM are not accepted.
All xcom2 bonuses and promotions are subject to specified rollover requirements that must be met before any withdrawal can be made. Bonus abuse — including the use of multiple accounts or gameplay methods deemed fraudulent — will result in bonus cancellation and account suspension.
All games on xcom2 use independently certified Random Number Generators (RNG) to ensure that every spin and game outcome is entirely random and cannot be manipulated by any party, including xcom2 itself.
Xcom2 is committed to responsible gaming practices. Players are encouraged to make use of available control tools such as deposit limits, session time limits, and forced break options. Gaming should be for entertainment purposes only and not treated as a primary source of income.
By registering, accessing, or using the xcom2 platform — whether through the website, mobile app, or any associated digital channel — you acknowledge that you have read, understood, and agreed to be bound by all Terms & Conditions set out in this document. If you do not agree with any part of these Terms & Conditions, please discontinue your use of the xcom2 platform.
These Terms & Conditions constitute a legally binding agreement between you as the user and xcom2 as the service provider. This agreement takes effect from the moment you first register an account with xcom2 and remains in force for as long as your account remains active in our system.
Xcom2 reserves the right to update or amend these Terms & Conditions at any time. Any changes will be communicated to registered users via email or in-platform notification. Continued use of xcom2 after a notification has been sent will be deemed acceptance of the updated terms.
To be eligible to register and use the xcom2 platform, you must fully satisfy all of the following eligibility requirements at the time of registration and throughout your membership:
Xcom2 reserves the right to request identity document verification at any time to confirm member eligibility. Failure to submit the required documents within the specified timeframe may result in the account being temporarily suspended until verification is complete.
Registration of an xcom2 account by individuals under 21 years of age is strictly prohibited. Should xcom2 determine that a user is underage, the account will be terminated immediately and all credit balances within it will be forfeited in accordance with xcom2's internal procedures.
Each individual is permitted to hold only one (1) xcom2 account. Owning multiple accounts — whether directly or through a third party — constitutes a serious breach of xcom2's Terms & Conditions and may result in the closure of all associated accounts and forfeiture of all credit balances without any compensation.
During registration, you are required to provide accurate, truthful, current, and complete information. Details provided — including your full name, identification card number, mobile number, email address, and payment method details — must match your official identification documents. Providing false or misleading information is grounds for immediate account closure.
Xcom2 accounts are personal and non-transferable. Use of an xcom2 account by anyone other than the registered account holder is strictly prohibited.
All financial transactions on xcom2 — including deposits and withdrawals — are processed exclusively in MYR (RM) via approved local Malaysian payment methods. xcom2 does not accept any foreign currencies or international payment methods.
The payment methods currently accepted by xcom2 are as follows:
The minimum deposit at xcom2 is RM10 for regular members and RM20 for selected games. The minimum withdrawal is RM30, processed within 15 to 30 minutes for regular members. Platinum VIP members enjoy express withdrawals processed in under 5 minutes at all times. xcom2 does not charge any processing fees for deposits or withdrawals made via the listed payment methods.
To ensure security and legal compliance, xcom2 reserves the right to request identity verification or proof of funds before processing withdrawals that exceed a certain amount. This is standard industry practice and does not imply any issue with your account.
Any attempt to process withdrawals involving funds derived from illegal activities or money laundering is strictly prohibited and will be reported to the relevant authorities in accordance with xcom2's legal obligations.
Xcom2 offers a variety of bonuses and promotions from time to time as a gesture of appreciation for both new and existing members. All bonuses and promotions are subject to the specific terms and conditions stated alongside each respective offer.
The general terms applicable to all bonuses and promotions at xcom2 are as follows:
The xcom2 Platinum VIP Programme offers a range of exclusive benefits to qualifying members. Eligibility criteria and programme terms may change from time to time at xcom2's sole discretion. xcom2's decisions regarding VIP programme eligibility are final and not subject to appeal.
Abuse of the xcom2 bonus system — including but not limited to holding multiple accounts, hedging bets, or employing gameplay methods deemed exploitative — will result in cancellation of all bonuses, account closure, and forfeiture of all credit balances in the affected account.
All games available on the xcom2 platform – including slots, live casino, fishing games, and other game categories – operate using a Random Number Generator (RNG) system that has been certified and independently audited by qualified third-party bodies. This ensures every game outcome is truly random and cannot be predicted or manipulated.
The RTP (Return to Player) values displayed for each game on xcom2 are averages calculated based on millions of simulated spins and independent audits. Actual RTP for individual play sessions may differ from the displayed values, depending on chance and the number of rounds played.
Xcom2 reserves the right to suspend or void a gaming session in cases of suspected fraud, a critical technical failure, or exceptional circumstances affecting the integrity of the game. In such cases, xcom2 will endeavour to restore each affected player's balance to what it was prior to the disruption.
Use of the xcom2 platform is subject to a strict code of conduct. The following activities are strictly prohibited and may result in immediate account closure and legal action where applicable:
Xcom2 employs sophisticated fraud-detection technology to monitor all activity on the platform. Any suspicious activity will be thoroughly investigated, and xcom2's decisions on fraud-related matters are final and not subject to appeal.
Xcom2 reserves the right to suspend or terminate any member's account at any time for reasons including, but not limited to:
If your account is closed due to a breach of the Terms & Conditions, xcom2 reserves the right to forfeit all credit balances and bonuses held in that account. If the closure is at your own request and the account is in good standing, any eligible credit balance will be returned to you via your original payment method once the verification process is complete.
You also have the right to close your xcom2 account at any time by contacting our support team at [email protected]. Please note that any transactions in progress at the time your closure request is submitted will be completed first before the closure is enforced.
Xcom2 provides its platform and services on an "as is" and "as available" basis. xcom2 makes no express or implied warranties regarding the platform's continuous availability, accuracy, or suitability for any particular purpose.
Xcom2 shall not be held liable for any losses incurred by users arising from:
Xcom2's liability in any circumstance shall not exceed the total amount deposited by the user in the 30 days prior to the claim being made. This is an absolute limit that applies regardless of the nature or grounds of the claim.
Xcom2 takes the protection of members' personal data very seriously. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of the collection, processing, and storage of our members' personal data.
Personal data you provide to xcom2 during and after registration – including your name, identification card number, phone number, email address, and financial details – is collected solely for account management, transaction processing, identity verification, and xcom2 service-related communications.
For more detailed information on how we handle your personal data, please refer to xcom2 Privacy Policy in full.
Xcom2 reserves the right to amend, update, or replace any part or the entirety of these Terms & Conditions at any time at our sole discretion. Changes intended to take immediate effect will be communicated to all registered members via email or in-platform notification on xcom2 at least 7 days before the changes come into force.
Continued use of the xcom2 platform after the effective date of any changes to these Terms & Conditions constitutes your full acceptance of and agreement to the updated version. If you do not agree with the changes, you have the right to discontinue use of xcom2 and close your account before the changes take effect.
We recommend that you review this xcom2 Terms & Conditions page periodically to ensure you are always aware of the latest version of the terms applicable to your use. The date of the most recent update will always be displayed at the top of this page.
If you have any questions, concerns, or feedback regarding these xcom2 Terms & Conditions, we strongly encourage you to reach out to our support team, who are available to assist you at any time.
Xcom2's official communication channels are as follows:
The xcom2 support team is fluent in Bahasa Melayu and ready to assist you in whichever language you are most comfortable with. We are committed to responding to all Terms & Conditions enquiries accurately, transparently, and in a timely manner.
These Terms & Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms & Conditions shall be resolved through good-faith negotiation before either party pursues legal action.
Answers to the most frequently asked questions from xcom2 members regarding our platform's Terms & Conditions.
These Terms & Conditions should be read together with xcom2's other policies for a complete understanding of your rights and responsibilities as a member of our platform.
Learn how xcom2 collects, uses, and protects your personal data in accordance with Malaysia's PDPA.
Read Privacy PolicyRead about xcom2's commitment to responsible gaming and the player control tools we provide.
Read Game PolicyLearn more about who we are, xcom2's mission and vision, and the dedicated team working behind the platform.
About UsIf you have read and understood these xcom2 Terms & Conditions and are ready to enjoy Malaysia's best online entertainment experience, register your account today and claim your RM100 welcome bonus. Over 850,000 Malaysian players have trusted xcom2 — now it's your turn.